The future of work arrived yesterday. Even before the global pandemic disrupted set models of work, work as we know it had been quietly shifting. And nothing has highlighted that shift more than the rapid emergence of the gig economy. The gig economy is not new. It has been there...
"Just gigging," was the reply when Samantha*, a Gig Peer Expert, was asked about how she was navigating the new world of work. The freedom, flexibility, and meaningful engagements give her and many other product specialists a sense of independence or "liberated connections" regarding place,...
At our recent CX Gig Workforce Briefing at Microsoft HQ in Redmond, WA, we learned one thing for sure: There are as many possible applications of the gig workforce for customer experience as there are corporate use cases - and the number of brands sourcing gig workers for customer service and...
Login to "KIA"
Learn More
Join "KIA"
About Execs In The Know
info@execsintheknow.com
Join the Mailing List
Privacy Policy